Have some questions about Night at The Parkland, Roma Street, Brisbane? We may have an answer for you already, so check out some common questions and answers below:
Frequently Asked Questions
ABOUT THE EVENT
WHAT IS NIGHT AT THE PARKLAND?
The spectacular starlit concert series has arrived in Brisbane.
Find yourself captivated by some of the biggest names in music set against this mesmerising backdrop steeped in history and natural beauty, perched above Brisbane CBD. A premium open-air experience like no other!
Night at The Parkland, The Amphitheatre, Roma Street Parkland, Brisbane.
VENUE DETAILS
The Amphitheatre, Roma Street Parkland, Brisbane.
Address: Roma Street Parkland, 1 Parkland Blvd, Brisbane City QLD 4000
Google Maps Link
Apple Maps Link
WHAT TIME DOES THE EVENT START AND FINISH?
ALL FRIDAY / SATURDAY PERFORMANCES
Gates to the event site will open at 6:00pm
9:30pm show finish
ALL SUNDAY PERFORMANCES
Gates to the event site will open at 4:00pm
7:30pm show finish
WHO IS PERFORMING AT NIGHT AT THE PARKLAND?
The artists performing at Night at The Parkland will be released soon.
WHAT ARE THE PERFORMANCE SET TIMES?
The performance set times will be released soon.
WHERE CAN I READ MORE ABOUT ROMA STREET PARKLAND?
To discover more information about the site visit Brisbane QLD website.
We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work.
CAN I BUY MERCHANDISE AT THE FESTIVAL?
Of course! There will be a great selection of Night at The Parkland memorabilia and artist merchandise for purchase at the event.
SECURITY / BAG CHECK
At the discretion of our approved Security Team you may be requested to undertake a bag search.
ARE FOOD AND BEVERAGES AVAILABLE AT THE SHOW?
Absolutely! A full bar with a selection of beer, wine and spirits will be available prior to the performance and during intermissions. Patrons can also purchase food from vendors, we encourage patrons to come to the site prior to showtime to enjoy what is on offer.
Food and beverages are not permitted to be brought into the site.
ARE THERE SPECIAL EFFECTS THAT OCCUR DURING THE SHOW?
Night at The Parkland may use strobe lighting, pyro as well as theatrical smoke throughout some performances.
WHAT HAPPENS IF IT’S RAINING ON SHOW DAY?
Night at The Parkland is an outdoor event. Please note the performances will proceed unless extreme weather is a threat to patrons, staff or performers safety at Night at The Parkland during showtime. If it is raining you should expect the performance to proceed as scheduled.
We strongly recommend you come prepared with wet weather gear, raincoats and ponchos. There will be ponchos available at our merchandise outlet. Umbrellas may only be used at the back of the General Admission area at the promoters discretion, so no views are blocked.
Night at The Parkland will provide as much notice as possible regarding any changes to performances due to extreme weather, however as weather conditions are unpredictable this status may change at any time so please keep an eye on the @nightattheparkland Instagram for the most up to date information. The decision to delay or cancel a show is made by the Promoter and can be made at any time up to or during the performance.
What about the local wildlife?
Night at The Parkland understands the sensitivities associated with the abundant wildlife in the surrounding area to The Amphitheatre. All our planning has taken into account the local environment to ensure the event has minimal impact on the local wildlife, and to create the least amount of disturbance to the local environment. Our traffic, waste, noise, lighting and food plans all detail how we are taking necessary steps to avoid adverse affects on the local wildlife populations which include amongst other measures a detailed education process for staff and crew working at the site.
TRAVEL
GETTING TO THE EVENT AND PARKING
There are many ways to get to the event at The Amphitheatre, Roma Street, Parkland.
For more information please see our Getting There page.
Parking options?
For drivers, there are very limited spaces at Roma Street Parkland Car Park, located off College Close operated by Council. Alternatively, the Cornerstone Parking Roma Street car park on ‘Parkland Crescent’ is a short walk from the venue.
TICKETING
How do I access my tickets?
Please see below:
- Sign in to your Ticketmaster Account. If you’re having trouble creating a Ticketmaster Account, visit our help center guide.
- Tap My Events to find your event, view your seat locations, barcodes and more.
- We recommend adding your tickets to your mobile wallet so that you’ll always have your ticket on hand — even without internet connection.
TICKETMASTER FAQS
Ticketmaster Purchase Policy & Terms of Use can be found here.
WHAT PAYMENT OPTIONS ARE ACCEPTED?
Check out the Ticketmaster payment options here for all payment options.
REFUND POLICY
Read more here.
HAVE A QUESTION ABOUT YOUR TICKETS?
If you are experiencing any issues or concerns with your tickets, please submit a request here.
Our box office is open 60 minutes prior to Gates Open for customer service, collecting and purchasing tickets.
ACCESSIBILITY
ACCESSIBILITY
The venue is accessible for guests. Visit this page for specific ticketing options or for further questions on accessibility contact info@nightattheparkland.com.au.
WILL THERE BE AN ACCESSIBILITY VIEWING AREA FOR PEOPLE WITH A DISABILITY?
For all performances we have accessibility areas available. We welcome all attendees and are happy to ensure accessibility wherever possible. Please refer to our site map on each artist page.
Drop off will be at the main entrance, Wickham Terrace, opposite Lilley Street.
Accessibility tickets are available from Ticketmaster.
WHAT IS THE COMPANION CARD POLICY?
For more information on our companion card offering and to apply please contact Ticketmaster here.
Call: 1300 446 925
EVENT RULES
WHAT SHOULD I BRING?
- ID – this is an all ages event however you must present your ID when asked to validate age (acceptable forms of identification are DRIVERS LICENCE, PASSPORT, AUSTRALIA POST KEYPASS and PROOF OF AGE CARD. This is in accordance with liquor licensing laws).
- If you have any medication please ensure it is clearly labelled with prescription details.
- Night at The Parkland is cashless, so please bring a credit or debit card for purchases.
- A copy of your ticket (Can be digital or printed).
- The concert is set outdoors, so sun protection for afternoon shows, (hat and sunscreen) is recommended. Likewise for evening shows we suggest warm clothing is a good idea as the sun drops.
- If it looks like rain, bring along wet weather gear, ponchos will be available for purchase if you forget your wet weather gear.
- Umbrellas may only be used at the back of the General Admission area at the promoters discretion, so no views are blocked.
WHAT SHOULDN’T I BRING?
- Any bags or backpacks over 40x40cm, pets (excluding service animals), director chairs, selfie sticks, an esky, glass (including bottles), cans (including spray cans and aerosols), alcohol or drugs, weapons (including pocket knives), fireworks and anything flammable or deemed dangerous. Patrons found with these items will have them confiscated on entry.
- Food and Beverages will not be allowed to be brought into the precinct. We have avariety of vendors on site who will be selling food and drink throughout the duration of the evening.
- Professional camera equipment will be held for the duration of the event. For media enquiries and permitted requests for approved content capture please reach out to info@nightattheparkland.com.au.
WHAT IS PERMITTED?
- Umbrellas are permitted, however, may only be used at the back of the General Admission Picnic Blanket Zone at the promoters discretion, so no views are blocked.
- Strollers/Prams and wheelchairs are permitted.
- Empty reusable water bottles (water stations are available on site).
- Picnic Blankets and picnic floor chairs (no legs, ground-level only) are allowed in the General Admission Picnic Blanket Zone – refer to venue map.
NO SMOKING
Smoking, including vaping, is not permitted anywhere within the event site.
CONDITIONS OF ENTRY
Entry to Night at The Parkland is subject to our Conditions of Entry.
ARE UNDER 18’S ALLOWED IN ALL AREAS OF NIGHT AT THE PARKLAND?
Night at The Parkland is an all ages event, however, people under the age of 18 must be accompanied by an adult. Under 18’s are permitted in most of the sections of the site, however they are not permitted in the licensed bar areas. Event personnel will be able to assist if you are unsure which areas are for 18+ guests only.
ARE PASS OUT’S PERMITTED?
Unfortunately pass out’s are not permitted at Night at The Parkland.
LOST PROPERTY
If you have any lost property enquiries please contact info@nightattheparkland.com.au







